LEGAL REFERENCE

Hamara Privacy Policy Aapke Liye

Jab aap 21th mein account kholte ho, aapka personal data aur financial information hamara sabse bada zimmedari hota hai. Ye privacy policy samjhata hai ke hum kaunsi information...

Personal data encryptionTransparent collection practicesJazzCash, Easypaisa securityPakistan-compliant handlingYour control over information
21th Hamara Privacy Policy Aapke Liye

Humne Ye Policy Kyon Likha

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE CONTACT KAREN

Privacy ke Baare Mein Sawal Poochne Ka Raasta

Agar aapko privacy policy ya aapke data ke baare mein koi sawaal hai, to hamara support team directly available hai. Email, chat, ya phone—jis tareeqe se aapko convenient ho, us tareeqe se hum aapka jawaab dete hain.

Team online

Email Support

[email protected] par apne privacy concerns likhiye. Hum 48 ghanton mein reply de dete hain.

Live Chat

21th app ya website mein live chat khol kar turant privacy queries ke baare mein poochiye.

Account Settings

Apne 21th account mein jao aur Privacy section mein apne preferences manage karo.

HAMARA COMMITMENT

Kyon Aap Ko Hampar Bharosa Kar Sakte Ho

21th Pakistan mein operate karta hai aur supported regions mein local data-handling regulations follow karta hai. Hamara encryption standard aur payment security measure industry practices par based hain...

Encryption Standard

Sab personal aur financial data TLS 1.2+ ke saath encrypted rehta hai, jin tak sirf authorized 21th staff tak access...

No Third-Party Sales

Aapka data ads networks, brokers, ya marketing companies ko nahi bikta. Sirf operational partners ko limited access hota hai.

Pakistan Compliance

Jahan local qanoon ijazat deta hai, hum supported ilaqon mein Pakistan mein data retention aur privacy rules follow karte hain.

Withdrawal Verification

Jab aap JazzCash, Easypaisa, SadaPay ya Raast se nikalna chahte ho, hum identity verify karte hain fraud ke liye.

Account Recovery

Agar aapka account compromise ho jaye, hum usse lock kar dete hain aur verified contact details se aapko notify karte...

Data Request

Aap apne personal data ka copy request kar sakte ho ya usse delete karne ke liye hamse contact kar sakte...

Ye Policy Hume Unique Banata Hai

Hamara approach simple hai: aap jo share karte ho, sirf wo hum collect karte hain. Ye policy transparent hai aur update hone par hum email se notify karte...

Clear LanguageLegal jargon nahi, Roman Urdu mein likha hua taake har Pakistani samajh sake.
Payment-SpecificJazzCash, Easypaisa, SadaPay aur Raast ke saath aapke data kis tarah secure rehta hai, ye detail mein bataya gaya hai.
Regular UpdatesAgar koi change hote hain, hum pehle se email aur app notification de dete hain.
No Marketing OverloadAapka data marketing ke liye nahi use hota; sirf account service aur fraud prevention ke liye use hota hai.
Account ControlAap apne preferences mein ja kar notification, data sharing aur cookie settings manage kar sakte ho.
Instant AccessPrivacy policy 21th.org/privacy-policy/ mein 24/7 available hai; changes log rakhta hai.
Direct DeletionAgar aap account delete karna chahte ho, aapka data hum GDPR-equivalent timeline mein remove kar dete hain.

Aapka Information Kahan Store Hota Hai

21th mein account ka har hissa different security levels par protected rehta hai. Account credentials, profile data, transaction history, aur payment tokens—har cheez encrypted aur isolated...

Account Profile

Aapka naam, email, phone aur address encrypted database mein rehta hai. Sirf login aur support ke liye use hota hai.

Payment Tokens

JazzCash, Easypaisa, SadaPay aur Raast account details tokenized rehti hain; real account numbers store nahi hote.

Transaction Logs

Deposit aur withdrawal records encrypted ledger mein rehte hain, sirf aap aur hamara finance team dekh sakte hain.

Activity Tracking

Login timestamps, location data aur device info security monitoring ke liye collect hote hain, hacking detect karne ke liye.

Session Data

Jab aap logout karte ho, temporary session data delete ho jata hai; cookies 30 din tak rahti hain preference save karne ke liye.

Backup & Recovery

Hamara data backup secure, offsite servers mein rehta hai, par aapke personal data ke साथ same encryption standard use karte hain.

Privacy Policy ke Bare Mein Aapke Sawaal

Bilkul nahi. Aapka JazzCash, Easypaisa, SadaPay ya Raast account information sirf payment processing ke liye use hota hai. Hum usse kisi bhi third party ko nahi bikते, aur na hi marketing ke liye share karte hain. Sab data encrypted rehta hai.

Account delete karne ke baad, hum aapka personal data 90 din mein remove kar dete hain. Transaction records law compliance ke liye thoda time zada rehti hain, par aapka naam aur payment details waqt se pehle hata di jati hain.

Agar suspicious activity detect hote hain, hum account ko immediately lock kar dete hain aur aapko email aur SMS se notify karte hain. Aap apna password change kar sakte ho aur support team ko contact kar sakte ho account recover karne ke liye.

Hamara system aapka general location identify karta hai IP address se, taake pata chal sake ke aap supported region mein ho. Exact location nahi track hota. Ye check fraud aur licensing compliance ke liye zaruri hai.

Notification aap apne account settings mein manage kar sakte ho. Marketing emails off kar sakte ho, lekin security alerts aur transaction confirmations zaruri hoti hain. JazzCash, Easypaisa, SadaPay aur Raast deposits ke liye alerts hamesha chalti hain.

Major changes rare hote hain, aur jab bhi hote hain, hum email aur app notification se notify kar dete hain 14 din pehle se. Chhote clarifications aur formatting updates log mein likhe hote hain without notice.

GDPR directly Pakistan pe apply nahi hota, lekin hamara privacy approach GDPR ke principles follow karta hai—transparency, consent, aur data deletion rights. Agar aap EU se access karte ho, to aapko GDPR protections mile hain.